ADAM
ADAM Intel · by USA Telecom

ADAM.

Detect. Diagnose. Resolve.

Enterprise AI for networks, security, growth and fleet service. ADAM's agents watch, investigate and recommend. Your people approve every change, every step is logged, and your data stays under your control.

Watch

Agents investigate

ADAM monitors around the clock and works the problem before anyone opens a ticket.

Decide

People approve

Production changes and customer messages wait for a human yes.

Prove

Everything is logged

Each finding, approval and change leaves an audit-ready record.

Built for enterprise trust

The AI your security team says yes to.

Buyers now ask the same questions before any AI goes live: where does our data sit, who approves what it does, and can we prove it to an auditor. ADAM answers them up front.

Location

U.S.-based, U.S.-hosted

Built and run by a U.S. company on Microsoft Azure U.S. regions. For data that cannot leave your building, ADAM Edge runs the model on site.

Control

Your IP stays protected

Role-based access, private on-premises options and no inbound ports on Edge. You decide what ADAM can see and touch.

Oversight

A human approves every change

Agents investigate and recommend. Production changes and customer messages wait for a named person to approve them.

Proof

Audit-ready by default

Every finding, approval and action is logged. CMMC Level 1 practices in place, and we sign HIPAA business associate agreements.

Freedom

No lock-in

Vendor-neutral by design. ADAM works with the carriers, ticketing and systems you already run, and adapters swap when your vendors change.

Results

In production, not in pilot

ADAM runs every day for a national pharmacy services provider across 60+ locations. We measure outcomes, not demos.

Operate

Run the network.
Run the work.

The products that keep multi-site operations online, from the circuit to the ticket queue.

Live
ADAM

Pulse

24/7 network monitoring and NOC that sees the outage before your staff does.

ADAM PulseLive

Visibility that thinks.

For multi-site organizations that cannot afford silent downtime.

  • Health checks on every circuit every 10 minutes, around the clock
  • Gateway-first triage isolates the fault before the carrier call
  • Carrier escalation and incident records handled for you
Live
ADAM

Core

The managed automation platform every ADAM product runs on.

ADAM CoreLive

Your systems, connected.

For operations teams living in five tools at once.

  • Connects ticketing, email, billing and monitoring into one workflow
  • Runs approved automations with role-based access
  • In production today across a 60+ location operation
Live
ADAM

Agents

AI teammates that investigate, draft and recommend. You make the call.

ADAM AgentsLive

AI assists. People approve.

For teams buried in tickets, follow-ups and status checks.

  • Investigates alerts, tickets and inboxes, then recommends next steps
  • Drafts replies and updates for human review
  • Every action logged with who approved it
Protect

Trust is a layer.
Build it in.

Security posture, compliance evidence and private AI that never leaves your building.

Available
ADAM

Secure

The trust layer: security posture and compliance readiness you can show an auditor.

ADAM SecureAvailable

Know where you stand.

For organizations facing CMMC, HIPAA or customer security reviews.

  • Posture assessment and readiness scoring
  • Ongoing monitoring and compliance advisory
  • Specialist partners for deep penetration testing
Early access
ADAM

Edge

Private AI in a box. A local model on your premises, with no inbound ports.

ADAM EdgeEarly access

Your data stays home.

For sites where data cannot touch a public cloud.

  • Air-gap capable hardware appliance
  • Runs an AI model locally, on site
  • No inbound ports open to the internet
In development
ADAM

Comply

Evidence packs and policy checks, assembled for you and reviewed by people.

ADAM ComplyIn development

Audit season, minus the scramble.

For teams that spend weeks gathering proof for every review.

  • Collects evidence from the systems ADAM already watches
  • Checks it against your policies
  • Human review before anything is submitted
Grow

Be found.
Be chosen.

Pipeline you can prove, and a brand that AI assistants recommend by name.

Early access
ADAM

Demand

A demand engine that finds who to talk to, starts the conversation and proves the pipeline.

ADAM DemandEarly access

Conversations, not contact lists.

For B2B teams who need qualified meetings, not more leads.

  • Finds buyers showing real intent signals
  • Engages at scale, then hands responders to a person
  • One dashboard from first touch to booked conversation
Live
ADAM

Cite

Find out whether ChatGPT, Gemini and other AI assistants recommend you, or your competitor.

ADAM CiteLive

The new search is a conversation.

For any business whose customers now ask AI before they ask Google.

  • Audits how AI assistants describe and cite your business
  • Shows where competitors get recommended instead
  • Gives you specific fixes to earn the citation
Industry

Built for the
service bay.

ADAM tuned to one industry's workflow, starting with commercial truck service.

Pilot
ADAM

Fleet

AI for truck dealers and fleet service: every repair order captured, every warranty dollar claimed.

ADAM FleetPilot

Stop leaving warranty money on the table.

For multi-location truck dealers and fleet service operations.

  • Reads repair orders and flags warranty and recall eligibility
  • Prepares claim packets for your team to approve
  • Works on top of the service system you already use
How it works

Onboard ADAM
like a new hire.

Whichever product you start with, every ADAM engagement follows the same path. One job first, the least access that job needs, and your sign-off at every gate. Any stage can pause: if a check doesn't pass, we stop, tell you why and fix it.

  1. 01

    Give ADAM a job

    Discovery

    You name the repetitive work you most want off your team's plate and who owns it today. We pick one task together.

    Done when: One job, and how we'll measure it, written down and confirmed by you.

  2. 02

    Plan the role

    Design

    A one-page plan: what ADAM reads, what it produces, where it works and who approves what.

    Done when: You approve the plan and sign the pilot agreement.

  3. 03

    Give ADAM a home

    Secure workspace

    We build the workspace named in the plan, with security controls and activity logging on from day one.

    Done when: It passes our security checklist. No inbound ports unless you approve them.

  4. 04

    Give ADAM a badge

    Access

    Your administrator grants read-only access to exactly what the plan lists. You never send us a password.

    Done when: Access is tested, recorded and dated. You can switch it off any time.

  5. 05

    Hand over the handbook

    Prepare information

    We connect the approved sources and remove duplicates, outdated versions and anything sensitive.

    Done when: The owner of the work confirms the information is current.

  6. 06

    Train ADAM for the job

    Configure

    Instructions, tools and firm limits for this one job, built from real examples of how your team works.

    Done when: Every setting is written in ADAM's file for anyone to review.

  7. 07

    Check its work

    Probation

    Your real tasks, graded by your team. We confirm ADAM admits what it doesn't know and can't reach past its badge.

    Done when: The owner of the work signs off on the results.

  8. 08

    Promote it when it's earned

    Go live and grow

    Weekly check-ins, then a 30-day review measured against your starting numbers.

    Done when: We decide together: give ADAM more, hold, fix, or stop.

Authority ladder

Responsibility is earned one task at a time.

ADAM starts at Observe or Draft. Moving any task up a step is your decision, in writing, after the results justify it.

  1. ObserveReads and finds answers in what it has been given.
  2. DraftPrepares the reply, summary or report. A person decides.
  3. ApproveLines up an action. A named person approves before anything happens.
  4. ActHandles a routine task on its own, within limits you set, fully logged.
Offboarding

Switch it off any time. We tested how.

Leaving is a promise, so it is a tested procedure, not a support ticket. When you end an engagement we:

  • Disable ADAM and stop every scheduled job
  • Revoke every access grant, each one independently
  • Rotate or destroy the keys tied to your account
  • Confirm in the logs that no further AI calls happen for you
  • Delete or return your data as your agreement says
  • Send you a written closure record to confirm
Ask us before you start
  • Where will our information be stored and processed?
  • Who at USA Telecom can see it?
  • Which AI services process it, and do they train on it?
  • How do we switch ADAM off, and what happens to our data?
  • If something goes wrong, how fast will we hear?

You get a written answer to each one before any of your information is connected.

Agents & developers

Built for people.
Readable by agents.

ADAM publishes machine-readable endpoints so AI agents can discover our products, compare terms and start a purchase, and so your developers can connect ADAM to the systems you already run.

Talk to us

Pick a door.
We'll walk you through.

Tell us which ADAM product fits your problem, or let us find it with you. A real person on our team reads every request and replies by email.

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Email
support@adampulse.us
Phone
(888) 989-4872